play pause mute unmute Update Required To play the media you will need to either update your browser to a recent version or update your Flash plugin. Lae alla mp3 Telli meeldetuletus uuest saatest Telli RSS 176 Prof Jorge Sa, former student of Peter Drucker, from Swiss Business School explaines marketing essentials, strategy, customer needs and satisfaction surveys. Very important to know! Length of the show 85.52 Märksõnad: Peter Drucker, customer, client, analysis, who, where, value, needs, products, services, companies, data, valuable, costs, business, consumer, trend, sugar tax, Europe, management, software, satisfaction, survey, marketing, essentials, strategy Inimesed: Jorge Sa, Anu-Mall Naarits Ettevõtted: Swiss Business School, Marketingi Instituut Saatelõigud Drucker’s five questions Lae alla mp3 Vaata lisainfot play pause mute unmute Update Required To play the media you will need to either update your browser to a recent version or update your Flash plugin. New Trend: Sugar Tax Lae alla mp3 Vaata lisainfot play pause mute unmute Update Required To play the media you will need to either update your browser to a recent version or update your Flash plugin. Weekly Marketing Award Nominees: Starbucks, Honey Maid and Prisma Lae alla mp3 Vaata lisainfot play pause mute unmute Update Required To play the media you will need to either update your browser to a recent version or update your Flash plugin. How to Measure Customer Satisfaction? Lae alla mp3 Vaata lisainfot play pause mute unmute Update Required To play the media you will need to either update your browser to a recent version or update your Flash plugin. Tahad rohkem teada? Turunduskommunikatsiooni programm Kliendilojaalsuse võitmise nipid Customer experience is the new brand